VNPrivacy Policy
In the digital age, protecting personal information and business data is becoming increasingly important. Recognizing this, MIEN NAM CONSTRUCTION AND INDUSTRIAL GAS CO., LTD always prioritizes safety and information security in all business activities, from consulting and design to construction of industrial gas systems.
Our privacy policy is built with the goal of: ensuring that all customer data is collected, stored and used for the right purpose, in compliance with legal regulations and providing absolute peace of mind for partners and consumers.
Objectives of the Privacy Policy
Protect customer privacy
We understand that every piece of information that customers share is valuable and needs to be protected to the fullest. The privacy policy is designed to prevent disclosure, misuse or theft of personal data.
Ensure transparency and accountability
All activities of collecting and processing customer information are transparent. MIEN NAM CONSTRUCTION AND INDUSTRIAL GAS CO., LTD is committed to operating according to the principle of "clear - accurate - reliable".
Scope of Application of the Privacy Policy
This privacy policy applies to:
- The entire thiconghethonggas.com website system
- Online linked platforms under the company's management
- Official contact information channels via email: giaogasbinhduong@gmail.com
- or hotline 0869 870 870
- Data collected from registration forms, contacts, quotes or customer feedback
This policy applies to all customers, partners and related personnel in the process of using our services.
Methods of Collecting Information
Data provided by customers
We collect information such as: full name, phone number, email address, contact address, company name, service needs... when customers actively contact us for advice or to sign a construction contract.
Data is recorded automatically
When customers visit the website thiconghethonggas.com, the system may automatically save some data such as IP address, device type, browser, access time and interaction behavior - to optimize the user experience.
Purposes of Using Information
Provide and maintain quality services
The information is used to ensure that the process of consulting, quoting, and implementing the gas system construction takes place accurately and quickly.
Improve customer experience
We use data to analyze user behavior, thereby optimizing the website interface, improving service quality and bringing the best experience to customers.
Send promotional information and after-sales care
MIEN NAM CONSTRUCTION AND INDUSTRIAL GAS CO., LTD may send notifications about promotions, offers or new services - but always on the basis that customers agree in advance.
Data Security Principles
Respect privacy
All personal information is considered the customer's own property. We absolutely do not share or sell information to any third party without permission.
Security with advanced technology
The data storage and transmission system is encrypted according to SSL standards, combined with a security firewall and a strict access control mechanism.
Limit internal access rights
Only authorized personnel trained in information security have the right to access customer data. Any violations will be strictly handled according to internal regulations and Vietnamese law.
Commitments of MIEN NAM CONSTRUCTION AND INDUSTRIAL GAS CO., LTD
Commitment to absolutely protect personal information
We do not disclose customer information to any organization or individual, except when required by a competent state agency.
Commitment to using information for the right purpose
All data is only used to serve consulting, deployment and customer care activities - not for commercial or communication purposes outside the permitted scope.
Commitment to fixing problems when incidents occur
In the event of information leakage or loss, the company will actively notify customers and coordinate to handle and minimize risks.
Rights and Obligations of Customers
Customer rights
Customers have the right to:
- Request to correct, supplement or delete personal information
- Be informed about the purpose and scope of data use
- Complain if a violation of the privacy policy is detected
Customer obligations
Customers are responsible for:
- Provide accurate and truthful information
- Keep account information and access codes confidential, if any
- Notify immediately when detecting a security breach
Responsibilities of the Enterprise
Ensure data integrity
We regularly back up and check the storage system to avoid the risk of data loss.
Personnel training
All employees are instructed on security procedures to ensure that every stage from consulting to storing information complies with safety standards.
Control partners and suppliers
The company only cooperates with units with equivalent or higher privacy policies to maintain comprehensive data safety standards.
Data Storage Time
Customer information is stored for a reasonable time, serving the purpose of providing services and customer care. When there is no longer a need, the data will be permanently deleted or anonymized to avoid leakage.
Sharing Data With Third Parties
We only share data in the following cases:
- There is a request from a competent authority in accordance with legal regulations
- Serving the delivery, installation, and warranty of equipment (with the customer's consent)
- When necessary to protect the company's legitimate rights
Security In Payment Transactions
For customers making online payments, we apply an SSL encryption layer to ensure financial information is absolutely safe. All transactions are authenticated and strictly controlled by the banking system.
Updates and Changes to the Privacy Policy
MIEN NAM CONSTRUCTION AND INDUSTRIAL GAS CO., LTD has the right to adjust the content of the privacy policy at any time to comply with legal regulations or actual requirements. All changes will be publicly updated on the thiconghethonggas.com website.
Contact and Support
If customers have any questions about the privacy policy, please contact:
- Hotline: 0869 870 870
- Email: giaogasbinhduong@gmail.com
- Address: 675B Quang Hoa Xuong, Lai Thieu Ward, Ho Chi Minh City
